What is your returns policy?
For instructions on how to return an item, please refer to the documents enclosed with your order. You have 3 days from the delivery date to return items purchased from our KJU Swimwear site.
Items must not have been worn and must be in their original packaging with the labels still attached. We will process your refund once we have received your parcel It can take up to 10 working days for the refund to be processed and credited to your account, depending on your bank.
How to prepare your return? Follow the steps below, it's easy!
For orders placed on the KJU Swimwear website:
For products purchased from the KJU Swimwear website, DM us at our Instagram account KJU_SWIMWEAR_ with a picture of the products in their original packaging and condition and enclose a copy of the delivery note. Please state the reason for each of the items being returned.
Some orders may include free products as part of a special offer. If the item(s) you are returning mean you are no longer eligible to receive a special offer, please also return the free products to us. If these products are not returned, the refund cannot be processed.
For any queries regarding returns, please DM us at our Instagram account KJU_SWIMWEAR_